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AI Agents

AI agentsPhone agentHR agentCustomer service agentEmail agentSales agentAccounting agentKnowledge agentReporting agentCustom agent

Web Development

Web development

App Development

App development

Software & Automation

Software developmentProcess automationIndustrial automationIT consulting & supportDesignAI consulting

Industries

Industries

Company

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AI agent

The knowledge agent that answers from your documents

Manuals, work instructions, product data: the agent finds the right passage and answers with a source. Knowledge becomes available without asking a colleague.

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The agent identifies itself as AI – transparent and traceable.

Knowledge agent

  • Answer with source
  • Access rights as in the original
  • Approved documents only
  • No training on your data without agreement
4–8 weeksto pilot start (guideline)
A personapproves what matters
Privacy-mindedbuilt with clear limits

Guideline values and concept – not results of real customers.

Dashboard view

Knowledge agent: What the work looks like in the dashboard

Everything important at a glance: what the agent has handled, what needs your approval and what was handed to a person.

Answers with source reference
Only approved documents are used
Gaps become visible
Knowledge stays in your hands
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Flow

Automatic where it is safe – with a person where it matters

Every step is visible and traceable. In special cases or when unsure, a person decides.

  1. 1Question comes inChat or intranet
  2. 2Understand the questionTopic and context
  3. 3Search the sourcesApproved documents only
  4. 4A person addsWhen nothing is foundA person decides
  5. 5Answer & sourceWith link to the document

Concept illustration. We define the exact flow together with you in the analysis call.

See the dashboard and flow for your case?

In the demo we show both using your processes – no obligation, 30 minutes.

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Example

Ask questions, see sources

Invented example.

  • Answer with reference
  • Only from approved sources
  • Notice when nothing is found
Example query
CallerWhat maintenance intervals apply to model X?
AI agentAccording to the maintenance manual (chapter 4) every 6 months. Source: maintenance manual, example document.
Example viewInvented example
Clear boundaries

What the agent may do – and what not

The agent handles itself

  • Search documents
  • Summarise answers
  • Name sources
  • Flag outdated documents

Submitted for approval

  • Adding new documents
  • Answers to external customers
  • Changes to documents

Never does

  • Access documents that are not approved
  • Present answers without a source as certain
  • Modify documents
Integration

Where the agent can connect

  • SharePoint / OneDrive
  • Google Drive
  • Wiki
  • PDF archives
  • Helpdesk

Which systems can be connected is clarified in the analysis call – it depends on the interfaces of your software.

Use cases

Typical fields of use

Manufacturing

Maintenance and work instructions.

Law firms

Internal templates and guidelines.

Trades

Product data and installation guides.

Example calculation

Calculate with your own numbers

A thought model for search time.

Example calculation
Relief per month (hours)–
Calculated value per year–
Example calculation with freely editable assumptions – not a forecast and not a promise. Actual relief depends on your workflows; we work it out in the analysis.
Control & security

You stay in control

AI agents only work within the rules you define together with us.

People decide

Important steps are submitted for approval. You decide what may run automatically.

Traceable

Every action is logged so you can always see what happened.

Privacy from the start

Built with GDPR in mind: data minimisation, processing agreements and deletion concepts are planned from the beginning.

AI disclosure

Agents identify themselves as AI towards customers, as the EU AI Act (Art. 50) envisages for interaction with AI systems.

Legal requirements depend on the individual case. We do not replace legal advice.

Delivery

How the rollout works

Manageable, in stages, with clear decision points.

  1. Analysis

    Joint conversation, document the process, define goal and limits.

  2. Pilot · 4–8 weeks

    Limited deployment with real but non-critical cases.

  3. Go-live

    Step-by-step release, training, hand-off rules.

  4. Optimisation

    Evaluation, adjustment, controlled expansion.

FAQ

Answers to the most common questions

How do you prevent wrong answers?

The agent answers only from your documents and names the source. If it finds nothing, it says so.

Who sees which documents?

Access rights are respected. Only approved documents are available to the agent.

Are my documents used for AI training?

Not without an explicit agreement. We define with you where and how data is processed.

Which formats are supported?

Typically PDF, Office documents and wiki pages. We clarify details in the analysis.

How up to date is the knowledge?

As up to date as your documents. We set up an update process.

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Customer service agent

Answers standard questions from your knowledge base and hands over special cases.

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HR agent

Prepares applications and coordinates appointments – people decide.

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Manufacturing

Machine data and knowledge

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Let’s talk through your case in 30 minutes.

We show you what an AI agent or software solution can take on in your business – and what it cannot. No obligation, no sales pressure.

  • Usually a reply within 1 business day
  • No sales pressure
  • A personal contact

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