AI agents that take over routine work – and know when a person must step in
Pick an agent or let us build a custom one. Every agent has fixed tasks, clear boundaries and a hand-off to your team.
Our agents
Phone agent
Answers calls, handles standard questions and books appointments.
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HR agent
Prepares applications and coordinates appointments – people decide.
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Customer service agent
Answers standard questions from your knowledge base and hands over special cases.
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Email agent
Sorts incoming email and drafts replies for approval.
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Sales agent
Qualifies enquiries and maintains the CRM – closing stays with people.
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Accounting agent
Prepares receipts and posting suggestions – without tax advice.
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Knowledge agent
Searches your documents and answers with source references.
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Reporting agent
Creates regular reports from your data and explains anomalies.
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Custom agent
An agent made to measure for workflows that can’t be standardised.
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Handles itself
- Recurring tasks by fixed rules
- Collect and prepare information
Submits for approval
- Anything with external effect
- Special cases and exceptions
Never does
- Decide about people
- Pose as a human
- Act outside the rules
From first conversation to go-live in four steps
No big bang: we start small, measure, and only expand once it proves itself.
1. Analysis
We look at your workflows and pick a use case where automation clearly pays off.
2. Pilot (4–8 weeks)
A limited deployment with clear rules. You see early what works – and what doesn’t.
3. Go-live
We release step by step, train your team and set up hand-offs to people cleanly.
4. Optimisation
We evaluate together, sharpen the rules and only expand where it adds value.
Answers to the most common questions
What is an AI agent?
An AI agent understands requests in plain language, uses defined tools and knowledge sources and handles clearly bounded tasks. Anything decisive it submits to people for approval.
How does an agent differ from a chatbot?
A chatbot answers predefined questions. An agent can also trigger actions, such as entering appointments or creating tickets.
How quickly can I start?
After an analysis call a pilot in 4–8 weeks is realistic, depending on scope.
Do I have to replace my systems?
Usually not. The agent is connected to your existing systems where interfaces exist.
Do I have to tell customers they are talking to AI?
Yes – the EU AI Act (Art. 50) provides for transparency when interacting with AI systems. Our agents identify themselves accordingly.
You might also be interested in
AI consulting
Check use cases before money flows.
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Process automation
Automate routine workflows without replacing systems.
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Pricing
Packages and orientation ranges.
Learn moreLet’s talk through your case in 30 minutes.
We show you what an AI agent or software solution can take on in your business – and what it cannot. No obligation, no sales pressure.
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