Industries
Logistics: keep enquiries and paperwork under control
Status questions, freight documents, recruiting: recurring tasks that can be prepared.
Typical tasks
Where automation applies here
Status information
Answer shipment status from your system.
Documents
Capture and check freight documents.
Staff
Prepare applications, clarify shift questions.
Clear boundaries
What agents do here – and what not
Handles itself
- Query status
- Read in documents
Submits for approval
- Re-dispatching
- Commitments
Never does
- Re-plan vehicles without a dispatcher
- Decide on applicants
Suitable agents
These agents come into question
FAQ
Answers to the most common questions
Telematics connection?
Depending on interfaces.
Multilingual?
We check which languages are reliably possible.
Documents?
We read structured documents; approval stays with you.
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